We recommend that you follow our size chart. Usually, all items are full-size and meet the standards of each size. If your parameters are between two sizes, it is better to choose the larger one for a comfortable fit. Also pay attention to the cut description: fitted or oversized. If necessary, we will always help with the selection in the chat on the @firstlove_brand page on Instagram.

All First Love items are sewn in Ukraine (Kyiv region). We carefully control the entire cycle of clothing creation - from model design to order packaging.

We use premium fabrics made in Turkey (knitwear), Italy, and Ukraine.

Yes, according to Ukrainian legislation, you can return or exchange goods within 14 days after receiving your order.

The item must be in new condition, without signs of wear and with tags. The process is as simple as possible, and our team will guide you through all the steps. Detailed conditions are listed in the " Exchange and Return " section.

Usually, returning and exchanging a product is not possible after its long-term use. However, you can always contact us and describe the situation. We solve personal cases individually. We always try to meet your needs.

Delivery within Ukraine usually takes from 1 to 5 business days depending on your city. After shipment, you will receive a consignment number (TTN) to track the parcel. We pack orders quickly so that you receive your purchase as soon as possible. The exact terms can be specified during checkout.

International delivery takes an average of 5 to 15 business days - depending on the country and the chosen postal operator.

Yes, we ship orders worldwide (except for the Russian Federation, Belarus and other aggressor countries). The cost and delivery time depend on the selected carrier and your place of residence. You can find out all the details from the manager on Instagram or via email before placing an order.

Choose the product, the desired size and add it to the cart. Then fill in your contact details and choose the delivery and payment method. After confirming the order, we will contact you if we need any clarifications. It only takes a few minutes.

We offer online payment by card or cash on delivery (depending on delivery conditions). All payments are made through secure services. You can choose the most convenient option during checkout.

Yes, in some cases, fitting is available upon receipt via delivery service. This depends on the conditions of the carrier in your city. We recommend that you clarify the possibility of fitting before ordering. Also, some First Love items are presented in multi-brand showrooms in Kyiv and Dnipro.

We regularly update collections and repeat the most popular models. If your size is not available, you can write to us and we will inform you about the nearest replenishment. Also, sometimes individual tailoring is available. We are always in touch.

We recommend following the detailed instructions in the Care Tips section.

You can write to us on Instagram ( @firstlove_brand ) and we will respond quickly. Contact is also available via email - firstlove.brand.ua@gmail.com. We help with size selection, ordering and any questions. We work to make your shopping experience as pleasant as possible.